Our team will white glove the process to help you move from your current FMS provider with ease.
Train your staff: WinFactor is known for its easy user interface and intuitive workflow. We can design the perfect custom training experience for your company: one on one, train the trainer, work group sessions, or even DIY using the training videos and support articles to learn at your own pace.
Training your clients: We will provide you with a customized Welcome video which will allow you to proudly introduce the new client portal to your clients. The Client Portal is complete with a help section and training videos (with spanish closed captions).
Onboarding Dashboard: WinFactor’s onboarding dashboard becomes your command center during the conversion process. Our team will white glove the process to help you move from your current FMS provider with ease. This visual workflow screen ensures no detail is forgotten in the set up of WinFactor, and that your team hits the ground running on their first day.
Dedicated Teams Support Channel: Our team offers white glove support your first days in the system, with a dedicated support channel using Microsoft Teams.
Onboarding Dashboard Metrics