On Tuesday night (1-27-2015) we are migrating WinFactor to a new server. We will shut down the current server at 10 pm (Eastern Time), Tuesday night. It will take about 1 hour to move over the data to the new server, so you will be able to access WinFactor using the new server around 11 pm (Eastern Time).
There are a few things you need to do in order to access the new server Wednesday a.m.
1) download a new WinFactor RDP link
2) make note of your new username and password
Here are the details:
First, you need to get a new RDP link saved to your desktop.
Mac Users, please see instructions here!
Internet Explorer Users:
– if you use Internet Explorer, please click here to download the new RDP link) Be sure to click on the pulldown box that says “Save As” in order to save the RDP link to your desktop.
You will want to save the shortcut to your desktop
Leave the file name as “WinFactor (New).rdp”
Now, you will have a new shortcut on your desktop for WinFactor
Next, your username will remain the same, but if you entered a prefix, you will want to remove that.
So, if you username was cloud\ABCFactors-WF, then starting on Wednesday, you will just use ABCFactors-WF as your username.
Your password will be displayed starting on Monday, 1-24-2015 in the old version of WinFactor. Please write down that password, as you will need to start using it on Wednesday.
If you have any problems logging in, just call us and we will be happy to help!