This problem is caused by a missing or unregistered .dll WinFactor uses for exporting. To fix the problem, first find out if the driver for this file is on your PC. Do a search for the file msexcl35.dll (it should be in C:\WINDOWS\system32\) If the file is there, then try re-registering it by running.
regsvr32 C:\windows\systems32\ msexcl35.dll
Restart WinFactor and see if the import/export runs now. If not, then check the registry to see if it has the correct path. Run Regedit and look in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet\3.5\Engines\Excel . Correct the path if it does not point to the location of the file (msexcl35.dll)
If the file (msexcl35.dll) is not on your PC, download this zip file setup.zip Uncompress it and run the setup program. This program will install the missing ISAM dll’s needed to import and export some types of data. Then restart WinFactor and see if the error comes back. If it does, use the steps above to find the location of the file (msexcl35.dll) and see if the registry entry for it is correct. If it path in the registry is invalid, correct it.
Once you have confirmed that the file is on your PC, it is registered and that the path is correct, WinFactor will be able to use the ISAM driver.
If you receive this error message when generating the letter of notification, use the steps above but with the dll: MSTEXT35.DLL
Posted in: WinFactor Desktop