In relation to the implementation of the software, would we be able to install the software on our server (rather than running it over the web)?

Yes, we have a desktop version. However, the cloud-based software has extra features that are not included in the desktop version.

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When I start WinFactor, I receive the following error message.

“The expression On Open you entered as the event property setting produced the following error: Object or Class does not support the set of events.” This happens on Vista PCs with Access 2007 installed. Once Access 2007 is started, it

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How do I create a letter of notification from WinFactor?

From the Client screen, click on the customers tab and select the customer you want to send the letter to. Then click on the button “Create letter of Notification” If this is the first time you have done this, you

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I am getting a database corrupt error message, what do I do?

If the error says the corrupt database is wf30data.mdb, this means your main datafile is corrupt. 99% of the time it can be repaired with no data loss. If the repair process fails, you should be prepared to restore this

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When I log into WinFactor, I get the error message “You have exceeded the number of users you have licensed for WinFactor. Someone must get out before another user can get in. If you feel this message is in error, get everyone out of WinFactor, delete the file wf30data.ldb in your data directory and try again. User Count = 15”?

WinFactor tracks the number of people logged into the system in a file called wf30data.ldb. Sometimes, a user does not get cleared out of this file when they exit WinFactor. As a result, the file will think more people are

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I have purchased the web upload feature, can it upload PDF’s instead of the default SNP file?

Yes! purchase PDF995 and install it on the PC you use to upload reports. Then, on the Company Info screen, select the Web Upload Tab and click on ‘Upload Reports using PDF format”

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When WinFactor opens, I get the following error message:

PurgeCustomReports: _cr Advance Check: The Delete Object action was canceled – or – GetCustomReports: The TransferDatabase action was canceled This is caused by a permissions problem when WinFactor is reading in Custom Reports. To solve this problem, exit WinFactor and

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Some import/export buttons come up with the error “couldn’t find installable ISAM”, how do I fix this?

This problem is caused by a missing or unregistered .dll WinFactor uses for exporting. To fix the problem, first find out if the driver for this file is on your PC. Do a search for the file msexcl35.dll (it should

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