You were on the right track! If the invoice is already in the system, you want to use Additional Advances. Here are the steps: 1) Click on Additional Advances 2) Select your client and terms 3) Put in a description and…
In the Receipt Entry screen, the system assumes that the payment is made by check and requires that a check number is entered. How do we enter a payment that is made by direct transfer into our account?
Most of our users will put the direct transfer reference number in place of the check number. You can also use the receipt notes for this info.
Posted in
Is it possible to edit an entry after it has been saved in the system? For example, once a receipt has been entered into the system.
You can return to the Advances screen to edit an Advance – All subsequent steps involving that transaction have to be undone first, in reverse order. To undo a Receipt, Settlement or Rebate check, click on History, select the type of transaction…
Posted in
Is it possible to amend a receipt after it has been settled? If not, where can we correct an error?
Yes, you can undo a receipt from the receipt history screen, but that is only allowed if the invoice has NOT been settled and the receipt has not been exported to QuickBooks. (Both are for accounting control reasons.) If you…
Posted in
I have exported an advance into Quickbooks, now I need to go back and edit this advance, but it is locked, what do I do?
Go to the Advance that you want to unlock, click on the tab ‘Other Settings’ and double click on the check mark next to ‘QB Exported’. WinFactor will ask you if you want to unlock this Advance, click on Yes.…
Posted in
